Pathways to Work 1: Essential Skills


Essential Skills for the Supply Chain

 

Pathways to Work: National Occupation Codes

NOC

OCCUPATION

1241

Administrative Assistant

1411

General Office Clerk

1414

Receptionist

1453

Customer Service

1525

Dispatchers & Radio Operators (formerly 1475)

6421

Retail Sales

6552

Other Customer Service

6651

Security Guard

*NOC = National Occupation Code

The Goal: 

The goal of the program is for students to build their Essential Skills and NOC-specific skills simultaneously. For example, students with retail as their targeted goal may read articles about the future of retail, write emails and memos pertaining to authentic retail matters, review retail credit applications or sales spreadsheets, solve numeracy problems specific to retail occupations, and discuss working with others within the context of a typical retail hierarchy.

 

The Benefits:

When compared to achieving a grade level...

NOC-specific Essential Skills training puts students on a fast track to learning entry-level job skills. It targets the development of a defined skill set. Students only learn the skills they need to perform specific job tasks. 

 

Example:

To earn a secondary school diploma, a student needs to successfully complete a minimum of 11 grade levels of math. Each math course builds upon the other, preparing the student for further training in mathematics. While the successful culmination of up to 12 years of math study along with the additional courses required to earn a diploma are certain to lead to numerous academic and/or career opportunities for the student, the math courses do not stand alone to teach specific job-related numeracy skills. In contrast, a student who develops NOC-specific Essential Skills with retail as their targeted goal will only learn the numeracy skills required to meet the expectations of that occupation. NOC specific Essential Skills training is a faster and more innovative pathway to entry-level employment.

 

When used for workplace preparation....

For the workers, NOC-specific Essential Skills training has been proven to increase literacy scores, improve job performance, and increase job retention.

For employers, NOC-specific Essential Skill training has been proven to increase customer satisfaction, reduce waste, increase productivity, and increase revenues.

 


Essential Skills for Office Administration

 
 

Essential Skills for Receptionist
 




Essential Skills for Customer Service

 

Essential Skills for Dispatcher
 




Essential Skills for Retail Sales
 





Essential Skills for Security Guard