From Cleaner to Payroll Practitioner
Divya's Story
The Beginning
Two Careers, Two Countries
In her home country, Divya had a business degree and had spent many years working in the financial industry. When she moved to Canada, she started from scratch.
She found work as a cleaner and stayed in that job for many years. Most people would have seen it as a stopgap, but Divya loved her work. She was reliable and took real pride in doing the job well. Her background in finance stayed on the shelf.
The Challenge
An Unexpected Obstacle
When her body said stop, she had to find a new direction.
A leg injury made it impossible for Divya to keep cleaning. The physical work she had done every day for years was suddenly out of the question.
She needed a job that didn't depend on being on her feet. She already had the knowledge and experience for one. What she didn't have yet was the English language skills she needed to show employers what she could do.
Divya was sponsored to attend Pathways
Divya didn't need a new career. She needed a way back to the one she already had. Our job was to help her close the gap between what she knew and what she could show Canadian employers.
-
Looking Back to Move Forward
- Starting With Her Strengths: When we talked through her background, her business degree and years in finance stood out right away. Bookkeeping and payroll would use that experience and wouldn't strain her injured leg.
- The Real Barrier: Divya didn't have a skills gap. She had a language gap, so that's where we started.
-
Building Her Language Skills
- Language Upgrading: Divya enrolled in language upgrading at Pathways and was determined from the first day. On top of her class time, she spent many hours practising on her own.
- Reaching CLB 12: Her effort paid off. Divya reached Canadian Language Benchmark (CLB) 12, the highest level on the scale. She could now communicate as confidently in English as she once did at work in her home country.
-
Getting Back Into Finance
- Earning a Canadian Credential: With language no longer holding her back, Divya went on to earn the Payroll Compliance Practitioner (PCP) designation. It gave her a recognized Canadian credential to go with her international experience.
- Getting a Foot in the Door: Divya landed her first job in bookkeeping, where she could apply her skills in a Canadian workplace.
Where is Divya Now?
Divya has since moved from bookkeeping into a permanent payroll position.
The expertise she brought to Canada years ago is finally being put to work.
Losing a job she loved was hard, but it pushed Divya back toward the career she had trained for. Her story shows that the right skills are sometimes already there. All it takes the right support and a lot of hard work to bring them out.