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What you need to succeed
Pathways to Work 1: Essential Skills

Essential Skills for the Supply Chain

Pathways to Work: National Occupation Codes




Administrative Assistant


General Office Clerk




Customer Service


Dispatchers & Radio Operators


Retail Sales


Other Customer Service


Security Guard

*NOC = National Occupation Code

The Goal:

The goal of the program is for students to build their Essential Skills and NOC-specific skills simultaneously. For example, students with retail as their targeted goal may read articles about the future of retail, write emails and memos pertaining to authentic retail matters, review retail credit applications or sales spreadsheets, solve numeracy problems specific to retail occupations, and discuss working with others within the context of a typical retail hierarchy.

The Benefits:

When compared to achieving a grade level...

NOC-specific Essential Skills training puts students on a fast track to learning entry-level job skills. It targets the development of a defined skill set. Students concentrate on developing the skills they need to perform specific job tasks within a chosen NOC.


To earn a secondary school diploma, a student needs to successfully complete a minimum of 11 grade levels of math. Each math course builds upon the other, preparing the student for further training in mathematics. While the successful culmination of up to 12 years of math study along with the additional courses required to earn a diploma are certain to lead to numerous academic and/or career opportunities for the student, the math courses do not stand alone to teach specific job-related numeracy skills. In contrast, a student who develops NOC-specific Essential Skills with retail as their targeted goal will only learn the numeracy skills required to meet the expectations of that occupation. NOC specific Essential Skills training is a faster and more innovative pathway to entry-level employment.

When used for workplace preparation:

For the workers, NOC-specific Essential Skills training has been proven to increase literacy scores, improve job performance, and increase job retention.

For employers, NOC-specific Essential Skill training has been proven to increase customer satisfaction, reduce waste, increase productivity, and increase revenues.


Essential Skills 1 Chart

Essential Skills for Office Administration

Essential skills 2

Essential Skills for Receptionist

Pathways Essential Skills Receptionist

Essential Skills for Customer Service


Essential Skills for Dispatcher

Pathways Essential Skills Dispatch

Essential Skills for Retail Sales

Pathways Essential Skills Retail

Essential Skills for Security Guard

Pathways Essential Skills Security